Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? At Terrestris, we are changing the way small businesses hire. We are seeking a Senior IT Training Specialist to join our team of talented professionals who possess the experience, vision, commitment, and integrity to successfully support our strategic goals of the IRS’ Enterprise Operation’s Inflation Reduction Act New Hire (IRA-NH) Recruit Training & Development Support Services. Join our team, grow your career, and crush your goals at Terrestris.

I’ve never heard of Terrestris. What do you do?

At Terrestris, we leverage technology to create better mission outcomes through better human performance. We approach this by forming strong client and team relationships through transparency. We strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary values to the American people by helping the Government become more efficient and effective.

So, what will the Senior IT Training Specialist at Terrestris do?

Big picture, the Inflation Reduction Act of 2022 (IRA) is the largest investment ever made in our nation’s clean energy future—helping the United States meet our climate goals and creating more than 170,000 clean energy jobs in the law’s first year alone. To ensure that new clean energy jobs are good-paying, high-quality jobs, the IRA provides substantially increased tax benefits to taxpayers who pay prevailing wages and who meet certain registered apprenticeship requirements on a range of clean energy projects. Learn more about the IRA prevailing wages and registered apprenticeship provisions from the Internal Revenue Service and the Department of Labor.

What does a typical day look like for the Senior IT Training Specialist?

You will:

Collaborate with the Technical Training Manager and various departments to identify customer training needs and develop relevant and impactful training content that supports the successful adoption of Visby products
Conduct engaging and interactive training sessions using a variety of instructional techniques and delivery methods, including virtual training platforms and in-person, to ensure customers are equipped with the necessary knowledge and skills
Assist in coordinating logistics for training sessions, including scheduling, travel arrangements, setup, and equipment preparation, to ensure smooth execution of training events
Ensure that all training activities comply with regulatory requirements and industry standards, and maintain accurate records of training activities and participant progress for reporting and auditing purposes
Provide expert guidance and support to customers and Sales Managers regarding training, implementation, and adoption strategies, addressing any questions or concerns to facilitate a seamless customer experience
Evaluate the effectiveness of training initiatives through feedback mechanisms, assessments, and performance metrics, and make recommendations for continuous improvement
Collaborate closely with internal stakeholders, including Sales, Marketing, Product Development, and Customer Success teams, to gather insights, align training initiatives with business objectives, and drive customer success

What qualifications do you look for?

You might be the person we’re looking for if you have:

A bachelors degree in a related field
At least 5 years experience in delivering training to both technical and non-technical users
Skilled in IT training function and understanding the strategic relationship of training in the support of achieving the stated mission of a business
Experience in developing data-driven and proven techniques to understanding new employee experience and needs
Experience creating and presenting oral and written presentations to government agencies
The ability to leverage customer experience in transforming an organization

What kind of benefits does Terrestris Offer?

We offer outstanding benefits including health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.

Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.

Information Technology (IT) Instructional Systems Designer (ISD)