Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking a Administrative and Data Clerk to support the U.S. Air Force Military & Family Readiness Center (M&FRC), Transition Assistance Program (TAP) aboard Offutt Air Force Base.

I’ve never heard of Terrestris. What do you do?

At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.

So, what will the Administrative and Data Clerk at Terrestris do?

As the Administrative and Data Clerk, you will manage administrative tasks such as handling data entry, answering phones, greeting visitors, and performing general office duties to support base operations. The ideal candidate will be organized, professional, and able to maintain a high level of confidentiality in a military environment.

What does a typical day look like for the Administrative and Data Clerk?

You will:

Conduct research and collect data and information concerning processes, administrative programs or procedures from various sources, such as database systems, manuals, policies, procedures, and other means to prepare reports and papers and respond to inquiries.
Retrieve reports, numerical data, status reports to analyze problems, identify significant factors, gather pertinent data, and propose solutions.
Administer timely and accurate input of Congressionally mandated documentation for the Transition Assistance Program.
Review administrative program guidance, policies, and procedures to determine effectiveness of service delivery.
Scan, upload and maintain electronic records. Demonstrate high attention to detail to ensure data quality of staff entries in pursuant of established laws, regulations, guidelines, and procedures; appropriately advise staff how to correct/amend documents and electronic records.
Document customer and programmatic information in the Air Force Family Integrated Reporting and Statistical Tracing system, DoDTAP, and TAPEvents.org. Appropriately document summaries of interactions with clients and community partners.
Act as a point of contact for assigned program to provide information to service members, installation leadership, and community partners. Prepares responses to technical and non-technical requests for information to members’ and installation leadership. Maintain professional partnerships with installation and community agencies.
Sign customers up for a variety of TAP briefings to include, but not limited to: Pre-Separation, 3-day Core Curriculum, and two-day tracks.
Answer phone, email, and in-person inquiries regarding members’ progress and remaining requirements in accordance with laws, regulations, guidelines, and policy.
Demonstrate a high attention to detail to appropriately advise staff how to correctly amend electronically filed documents.
Maintain inventory of program materials, marketing items, computer equipment, and resource guides.
Record and document attendance registration for all TAP workshops.
Maintain and update monthly loss roster data of members required to complete TAP; notify members in accordance with laws, regulations, guidelines, and policy.
Be responsible for accurate collection, input, inventory, maintenance, and tracking of all forms within TAP.

What qualifications do you look for?

You might be the administrator we’re looking for if you have:

A High School diploma or equivalent; associate degree or higher preferred.
Prior experience in data entry, office administration, or a similar role.
Skill in applying basic principles, concepts, and practices of the occupation to perform administrative tasks in support of a Congressionally mandated Transition Assistance Program (TAP).
Ability to communicate effectively orally and in writing to provide factual and procedural information clearly; Attend meetings and conferences as assigned and follow-up/consult with staff as required.
Knowledge of administrative information management office practices, techniques, procedures, and military protocol guidelines. Maintain confidentially regarding sensitive, personal information.
Demonstrate proficiency in Office Suite programs (excel, power point, word, access, power automate, etc.).

We are extra impressed by folks with:

Knowledge of and/or experience with Air Force terminology.

What kind of benefits does Terrestris Offer?

We offer outstanding benefits including health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.

Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.