Senior Knowledge Management Analyst

Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We are seeking a highly skilled and motivated Senior Knowledge Management Analyst to provide services to the Department of Homeland security (DHS) science, and technology directorate (S&T). Join our team, grow your career, and crush your goals at Terrestris.

I’ve never heard of Terrestris. What do you do?

At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services across four primary functional areas: Human Capital, Training & Development, Technology Services, and Operations & Logistics. Rooted in the USMC values of honor, courage, and commitment, Terrestris works to deliver extraordinary value to the American people by helping the Government become more efficient and effective.

So, what will a Senior Knowledge Management Analyst at Terrestris do?

As a Senior Knowledge Management Analyst at the S&T, you will play a pivotal role in overseeing and optimizing the organization's project management and strategic initiatives. You will collaborate with cross-functional teams to assess the portfolio's performance, identifying key areas for improvement and implementing best practices. Your responsibilities will include conducting thorough analyses of program and project data, providing actionable insights to enhance decision-making processes. You will be tasked with ensuring alignment between project goals and organizational objectives, managing resources effectively, and mitigating risks to maximize mission capability.

What does a typical day look like for a Senior Knowledge Management Analyst?

You will:

• Serve as the program POC to coordinate and inform Records Management (RM) requirements to personnel in support of the program’s federal RM mandates.
• Liaise with the S&T and the program Federal Records Management custodians to execute and coordinate RM requirements across the program in accordance with Applicable DHS Management Directives.
• Host one-on-one and small-group training sessions for program personnel regarding S&T Records Management processes and requirements.
• Attend the regularly scheduled S&T Records Management meetings to remain current on RM policy, and report new policy information to the program Front Office and staff as it is published.
• Maintain DHS records in accordance with applicable DHS Management Directives and S&T Standard Operating Procedure System.
• Provide review of technical and nontechnical documents for grammar, structure, and clarity.
• Evaluate and support business processes related to effective divisional operations. 
• Maintain internal SharePoint and Microsoft Teams sites with accurate and efficient organization.
• Organize, compile, and prepare information for reporting to senior leadership.
• Develop, document, and train others on improved processes to enable the program’s communication.
• Represent the program Front Office interests in cross-functional collaborations.
• Provide strategic guidance and actions to advance senior leadership initiatives.  
• Provide onsite support to staff at the DHS St. Elizabeths location on a regular, but rotating basis.

What qualifications do you look for?

You might be the leader we’re looking for if you have:

• An active Secret Security clearance.
• A bachelor’s degree and 10+ years of relevant experience, or a master’s degree and 5+ years of relevant experience.
• Eligible to receive DHS Suitability.
• Experience in SharePoint administration, Microsoft Teams, and Smartsheet.
• Expertise in Records Management policies and file maintenance procedures.
• Expert attention to detail in written and verbal communication, to include grammar, formatting, and copy editing.
• Ability to work on multiple tasks which includes prioritizing, tracking, follow-up, and follow-through to task completion.
• Ability to work in a dynamic team-oriented environment, demonstrate teamwork and initiative, proven results-oriented, problem-solving abilities, and function productively in the face of new assignments and the re-prioritization of existing assignments.
• Experience providing guidance, feedback, and consulting services to senior-level leadership.

We’re extra impressed by folks with:

• Experience supporting the development of organizational charts, operation plans, and standard operating procedures.
• Experience supporting DHS components and agencies operationally and/or through project management.

What kind of benefits does Terrestris Offer?

We offer outstanding benefits including health, dental and vision coverage, generous retirement bonus plans. We also believe strongly in maintaining a quality work-life balance, so we offer a leave package that includes Paid Time Off, holidays, sick days and a fun, creative work environment.

Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.