Knowledge Management Resource at Terrestris Global Solutions

Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking a Knowledge Management Resource to support the Accounting & Technology Section (ATS) for the Federal Bureau of Investigation (FBI). This job is on-site at FBI facilities in the Washington Metropolitan Area (WMA) / National Capital Region (NCR).

I’ve never heard of Terrestris. What do you do?

At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.

So, what will the Knowledge Management Resource Terrestris do?

As the Knowledge Management Resource, you will lead the development and implementation of best practices related to knowledge management techniques, web-based applications, and collaborative tools. The successful candidate will demonstrate strong proficiency in SharePoint, Microsoft Office Suite, MS Power Apps, and Power BI. This role requires the ability to assume a leadership position, develop standards and processes, and effectively enhance organizational collaboration and knowledge-sharing practices.

What does a typical day look like for the Knowledge Management Resource?

You will:

Lead the development and implementation of standards and best practices surrounding knowledge management and collaboration techniques.
Manage and administer SharePoint sites, including content management, permissions, and workflow automation.
Develop and maintain interactive dashboards and reporting tools utilizing MS Power BI.
Design, build, and implement custom solutions using MS Power Apps to streamline processes and improve efficiency.
Collaborate closely with stakeholders to assess knowledge management needs and propose effective solutions.
Assist in the development, management, and maintenance of internal and external websites to facilitate information sharing.
Provide technical training and support to staff on the effective use of SharePoint, Power Apps, Power BI, and other knowledge management tools.
Foster a culture of knowledge sharing and collaboration across teams and departments.

What qualifications do you look for?

You might be the professional we’re looking for if you have:

The authorization to permanently work in the United States without sponsorship.
An active Top-Secret (TS) Clearance.
A Bachelor's degree in Information Technology, Business Administration, Management, Communications, or a related field.
A minimum of 5 years of experience in Knowledge Management, information systems, or related fields.
Strong working knowledge and proven expertise in SharePoint administration and configuration.
Demonstrated proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Hands-on experience creating and managing custom applications in MS Power Apps.
Demonstrated expertise in developing interactive dashboards and reports using Power BI.
Experience in website development and maintenance supporting knowledge management functions.
Excellent written and oral communication skills.
Ability to effectively prioritize tasks, manage projects, and handle multiple responsibilities simultaneously.
Exceptional interpersonal skills and ability to build collaborative relationships.
Strong analytical and problem-solving capabilities.
Proactive, detail-oriented, and highly organized.
Capable of working independently and leading project teams effectively.
Excellent interpersonal communication and stakeholder management skills.
Ability to quickly adapt to changing organizational priorities and technical environments.

What kind of benefits does Terrestris Offer?

We offer outstanding benefits including health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.

Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.